Online Returns Policy
We're confident you'll love it, but if you don't, you can return it to us for a FULL REFUND up to 7 days after the carriers confirmed delivery date.
We have NO RESTOCKING FEES but shipping costs are non-refundable. For items that are shipped free, our shipping and handling costs each way are deducted from your refund, however, you are refunded the full value of the item.
All returned items must be in their original packaging and condition, so don't install, use or modified them in any way. Appliances, custom / special orders or clearance items are final sale.
FEEL CONFIDENT IN OUR DELIVERY SERVICE. If your order arrives damaged or defective or you need replacement parts, we can help right away. We'll notify the original carrier and schedule a replacement shipment and return waybill immediately.
High-Tech carries many product lines that offer LIMITED to LIFETIME WARRANTIES but Manufacturer warranties are not High-Tech warranties. Properly register your items upon delivery. Most warranties can be activated online, so there's really no excuse not to have proper coverage.
Shipping Charges are based on packaged dimensions and weights and linked directly to Canada Post, Purolator and UPS online calculators. These calculators present you with a selection of shipping rates ensuring the best possible rate for your purchase. If you are not presented with a shipping rate upon checkout, call us, as an alternate carrier will be used to complete your purchase. Shipping charges are subject to applicable taxes.
Protecting personal information is important to us. All customer information is kept in strict confidence and used solely by High-Tech to complete orders, answer inquires or for promotional purposes only. We do not buy, sell or trade customer information with any individual or organization. However, we will cooperate with law enforcement agencies if required to do so by law, or if illegal activity compromises customer information.
Our site is powered by GeoTrust and their SSL encryption technology. GeoTrust secures online transactions, identities and applications for more than 300,000 clients in more than 170 countries worldwide. In order to safeguard and secure customer information we trust GeoTrust. www.geotrust.com